There are several reasons why some of the expenses you have submitted may be rejected:
- If the expense you have uploaded or forwarded is not linked to or is not essential for the development of your professional or business activity.
- If instead of invoices you upload or forward receipts.
- If you forget to add personal details such as your name or NIE. Read this article if you have any doubts about what should be on your expense invoice.
- If you have added a file with more than one expense. In this case we recommend that if you want to send several expenses at the same time you split them into several files and put them in a compressed folder (zip or rar).
- If the expense was already included in your accounting and it is a duplicate document.
⚠️ PLEASE NOTE: if an expense is rejected it will not be included in your quarterly tax returns for both VAT return (modelo 303) or income tax return - IRPF (modelo 130) and therefore its amount will not be taken into account for deduction.
As you upload or submit your expenses, our accountants will check that everything is correct.
❌ If there is any problem: you will see a warning under Dashboard > Requires your attention and it will appear under Expenses > Rejected documents.
Maybe your accountant needs extra information about the expense you have uploaded. In this case, you will also see a warning telling that there is an expense waiting for explanation from your side.
✅ If everything is correct: they will appear on the main Expenses page and will be included in your quarterly tax report.
If you need help, please contact our team of experts via email at ayuda@xolo.io.