How can
we help you?

All necessary payment details for a successful bank transfer are marked on the sales invoice. The customer should initiate the sales invoice payment to the Xolo Go business bank account and Xolo Go should be added as a payment beneficiary, otherwise, the payment may be delayed.

Also, for quicker payment processing, the invoice number should be added to the payment description.

Kindly note that if we are unable to detect the receiver of the payment, Xolo will return the funds to the sender.